Knowledgebase: Front Page
Why do I get an error when installing Extentions or Themes?
Posted by Support on 20 December 2007 04:20 AM
The most common problem is that if your account is on a UNIX Server, they are case sensative where as Front Page and Microsoft are not. Make sure that the file or folder you are getting an error about is the same case throughout. This should allow you to upload the theme and have the extentions find it.

Its a good idea to Click on 'Uninstall Extentions' then 'Clean Up Old Extentions' and 'Install' rather then just Re-Install.
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