Knowledgebase: FTP
Why can't I login/upload with FTP?
Posted by Support on 20 December 2007 04:37 AM

If you receive an error that you cannot login, please double check your FTP address, username and password given on your welcome e-mail, or you may contact us with the your domain name and account information to confirm this information. If you receive a 550 Access denied error message when logged in and attempting to upload files, please contact us via e-mail and we will be glad to assist you!
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