Knowledgebase: Web Site Related
Why can't I see my Web site yet?
Posted by Support, Last modified by Support on 30 December 2009 12:33 PM

If you get a web page that says something like "Linux Test Page" and your hosting on linux please see the information below.

A possible reason is that your homepage is labeled incorrectly. Please note that the homepage of your site needs to be called one of the following file names: 

  • default.php
  • default.htm
  • default.html
  • default.asp
  • default.aspx
  • default.cfm
  • index.php
  • index.htm
  • index.html
  • index.asp
  • index.aspx
  • index.cfm

When your homepage is named one of the above, no other file can use that name or one of the other names listed above. Please note if your homepage is not labeled one of the names listed above, you will not be able to see your site. When you have labeled your homepage appropriately, please make sure that your homepage file is in the root directory.

In FrontPage this means that the homepage file should be located directly under the root folder.

For NT, when using FTP the root directory should appear as /html or /users/userwebXXXX/html.

For UNIX, when using FTP the root directory should appear as /html.

Do not keep your homepage located in a folder within your directory. The homepage file must remain outside of all your folders.

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