Knowledgebase: Web Site Related
How to view your site when its been moved from one server to another
Posted by Support on 23 February 2008 06:17 AM
During a web site move from one server to another, we copy the sites web files and databaes, along with updating the DNS records for both the domain name and the temporary domain name. After we update the DNS records it can take up to 24 to 48 hours for the rest of the internet to see it your web site on the new server. If you need to FTP over the next few days please use the IP address of the new server or your temporary domain name. You can run a PING to see if the domain name resolves to the IP address of the new server. If you don't want to wait or can't run a the PING then either reboot your computer to see if that works or use a computer that has not been to the domain name within the last 24 to 48 hours. Use the following instructions below to run a PING command.

Using Ping in Windows

To use Ping, open an MS DOS window, and type 'ping www.domainname.com' (without the quotes) and press [ENTER]. You should see something that looks similar to the following:

C:\WINDOWS>ping www.aiso.net

Pinging www.aiso.net [12.198.194.8] with 32 bytes of data:

Reply from 12.198.194.8: bytes=32 time=140ms TTL=244
Reply from 12.198.194.8: bytes=32 time=160ms TTL=244
Reply from 12.198.194.8: bytes=32 time=155ms TTL=244
Reply from 12.198.194.8: bytes=32 time=145ms TTL=244

Ping statistics for 12.198.194.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 145ms, Maximum = 160ms, Average = 150ms

12.198.194.8 is the IP address of the server that the web site (domain) is on.

Ping tests from Macintosh OS X:
1) Click on Finder in the dock.
2) Click on Macintosh HD in the window.
3) Click on Applications.
4) Click on Utilities.
5) Double-click on Network Utility.
6) In the Network Utility window, click on the Ping tab.
7) In the field under "Please enter the network address to ping", enter your domain name to ping it.
8) Click the Ping button.

You can also use the Terminal program to ping:
1) Click on Finder in the dock.
2) Click on Macintosh HD in the window.
3) Click on Applications.
4) Click on Utilies.
5) Double-click on Terminal.
6) Type "ping domain-name.com", which pings your domain name. Replace domain-name.com with your acutal domain name.






You can also try flushing your DNS cache on your computer to see your web site on the new server by following the instructions below.

How to Flush DNS in Microsoft Windows

In Microsoft Windows, you can use the command ipconfig /flushdns to flush the DNS resolver cache:

Click on the Start menu at the bottom left, go to Run. In the Open text box enter: ipconfig /flushdns
Then press the Ok button.

You can also use the command ipconfig /displaydns to view the DNS resolver cache.

How to Flush DNS in Mac OSX

In Mac OS X, you can use the command lookupd -flushcache to flush the DNS resolver cache.

bash-2.05a$ lookupd -flushcache

How to Flush DNS in Linux

In Linux, the nscd daemon manages the DNS cache.

To flush the DNS cache, restart the nscd daemon.

To restart the nscd daemon, use the command `/etc/rc.d/init.d/nscd restart`.

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