Knowledgebase: E-mail
Why does the webmail address book auto complete for the To or CC fields not work?
Posted by Support on 03 September 2009 12:25 PM
Two reasons the webmail auto complete may not work for the To or CC fields.

1. You have selected the Basic interface on the login screen. Please select either Advanced or Simple as the webmail interface to use.
2. You have invalid characters in the address book. Please make sure all of your e-mail addresses contain valid characters. Valid characters are letters (a-z), numbers (0-9), a hyphen (-), a period (.) and the at symbol (@).
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