Knowledgebase: E-mail
How do I setup the AISO mail Outlook Sync software?
Posted by Support on 30 July 2013 09:09 PM
The AISO Mail sync tools is for Microsoft Outlook 2003 and later. It provides a rich Outlook Collaboration with our e-mail servers.

Once the client software has been installed, an Outlook profile will need to be either created or updated to allow you to access the e-mail server.

The following instructions are available for creating a new Outlook Profile for connecting to the e-mail server.

1. Either from within Outlook or from the Windows control panel, launch the wizard for creating a new profile.
2. In the Add New E-Mail Account window, check the box to "manually configure server settings or additional server types" and click Next.
3. A list of e-mail services should be listed containing "Internet E-mail", "Microsoft Exchange" and "Other". You should select the "Other" option, and from the list, select the "MailEnable Server" list item.
4. You can now configure the settings for connecting and accessing our e-mail servers. These follow below:

	4.1 In the server address, specify the host name or IP address of the server, this is normally
	4.2 For the account name, you should supply your e-mail login in the form of Mailbox@DomainName.Com
	4.3 Enter the corresponding password for the above login
	4.4 Enter your friendly name - typically first name followed by surname
	4.5 Email address: Enter the primary email address for the login you have specified
	4.6 For the account description, you can enter a name that will allow you to idenitfy the mailbox in Outlook - eg: your mailbox name
	4.7 An advanced check box is available to allow you to configure some additional settings. In particular, the "Mailbox:" field on the Mailbox tab allows you to optionally specify another users mailbox to open (so you may access the resources of their mailbox while logged in with your own credentials). Under normal configuration, you could leave this field blank or the mailbox name associated with your own login. The other settings are largely self explanatory.

Having configured the above, you can click OK and Outlook will configure the profile for access and allow you to login.
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