Using the iPhone app to manage your Sitebuilder Online Store
Posted by Support on 18 September 2013 08:06 AM

The Ecwid mobile app allows you to manage your store's sales via your iPhone and, best of all, you can add your Online Store to the app!

Here are some of the great features that the app offers:

  • A dashboard listing your sales and last orders
  • View all your sales placed in your store even if you're offline
  • View all the necessary order details: ordered products, product options, customers' billing and shipping addresses, etc.
  • Change order statuses and assign tracking numbers.
  • Call or email customers right from the order details page. 
  • Search for specific orders by date, payment and fulfilment statuses
  • View unfinished sales and complete them manually right from the app.
  • Enhanced security: protect your customer's sensitive info using a passcode lock. 

To manage your Online Store using this app, you need the following:

  1. The iPhone app (download it here:
  2. Your Online Store ID.
  3. Your Order API Key.

To find your Store ID log into your site builder and click on Online Store; the Store ID is located at the bottom-left corner of your product list. To find your Order API Key go to System Settings > API. Copy the bolded unique code located in the Order API section.

Once you have these items, you can add them into the Settings of your iPhone app and start managing your Online Store through your iPhone.
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