Knowledgebase: E-mail
What is a PTR Record and do I need to create one?
Posted by Support, Last modified by Support on 06 April 2015 02:09 PM

A PTR record resolves an IP address to a fully-qualified domain name (FQDN) as an opposite to what A record does. PTR records are also called Reverse DNS records and are mainly used to check if the server name is actually associated with the IP address from where the connection was initiated. For normal e-mail sending you need to create a PTR record because it will help your server pass some security tests when connecting to other mail servers. To do that you will need to contact the company which owns the IP address of the server. Usually it is your Internet Service Provider (ISP).

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