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Knowledgebase : E-mail
AT&T BellSouth CableOne Charter Comcast ATTBI Cox EarthLink Flashnet MediaOne MindSpring MSN NetZero PeopePC SpryNet Sympatico.ca Verio Verizon If your ISP is on this list please refer to the related KB article: Port 25 Blocking
Yes, you can set up an email address like john.doe@yourdomain.com
Yes, this can be done by using the following URL in the address bar or links on your website, replacing yourdomainname.com with your website address: http://mail.your-domain-name.com Or you can go to http://mailsrv.aiso.net to login to webmail.
We have a 15MB limit on emails sent out. If you have an attachement that is larger than 15MB you can upload the file to your site and send the link/URL to that file, within your e-mail. To send a file that is larger than 15MB via e-mail will have to...
Most email clients these days offer the ability to utilize the IDLE function of IMAP. What the IMAP IDLE function does is leave a connection open on the mail server, then as soon as a new email has arrived it alerts the mail client and pushes the new mess...
Yes, we do via port 143, and we support Secure IMAP (IMAPS) as well on port 993. If you use POP3 your e-mail account does not fill up on the server since all e-mails are stored on your local computer. IMAP the e-mails are stored on the server so all e-mai...
Yes, Thunderbird also lets you customize the security settings for outgoing SMTP and authentication: by default, outgoing authentication happens in plain text (not secure), which we support. However, authentication can be done in secure mode as well. ...
As our client you will need the below settings that you'll need to configure and retrieve email from your main pop account: Type Of Mail Server: POP POP server: mail.yourdomain.com POP username: (your full email address) POP password: (the password th...
You can access webmail from any computer that has a web browser by going to http://mail.yourdomainname.com. A login page will pop up and simply enter the e-mail address and password of the e-mail account that you wish to view e-mails. Or you go to ...
We recommend you using Mailvelope at http://www.mailvelope.com/ [1] which is a browser extension to allow your e-mails within webmail to be encrpyted. Links: ------ [1] http://www.mailvelope.com/
You can access webmail securely, or via SSL, so e-mail viewing is encrypted between our servers and your web browser by going to: https://mailsrv.aiso.net
Go here to setup your e-mail program http://support.aiso.net/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=2&parentid=0 or follow the steps below: Email - Entourage - Adding An Account (mac) Step 1: Open Entourage and click on T...
Go here to setup your e-mail program automatically: https://mailsrv.aiso.net/Mobile/clients.aspx [https://mailsrv.aiso.net/Mobile/clients.aspx] [http://support.aiso.net/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=2&parentid=0] Email - Ma...
Go here to setup your e-mail program http://support.aiso.net/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=2&parentid=0 or follow the steps below: Email - Outlook - Version 2002 (xp) - Adding An Account Step 1: Open Outlook. Click on Tools a...
Go here to setup your e-mail program http://support.aiso.net/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=2&parentid=0 or follow the steps below: Email - Outlook Express - Version 5.0 or 6.0 - Adding An Account Step 1: Open Outlook Express. C...
You can avoid the timeout error message "Your IMAP server has closed the connection. This may occur if you have left the connection idle for too long" by changing the setting. The default install of Outlook 2003 provides the following confi...
This page describes how to configure Netscape Communicator to access your POP e-mail box. 1. In Netscape select Preferences... from the Edit pull-down menu. 2. Open the Mail & Groups section, and Click on Mail Server. For POP3 User Name: enter type...
This solution also works for MicroSoft Outlook 98 and 2000 which utilize Outlook Express. Outlook 97 did not offer a feature for saving mail on the server. Open the Mail program 1.Click on Tools in the menu bar at the top 2.Select Accounts from the ...
To manage your spam filter settings, please login to our control panel, click Manage services at the top, then click My services. From there click the manage button on the domain you wish to manage, then click the Spam settings link.
Sending multiple email messages can be the result of Norton Anti-Virus and Outlook combined. Apparently when Norton scans outgoing emails it may send it out twice. The quick fix is to change the Norton properties to not scan outgoing messages, but you may...
To remove the configuration profile in iOS that was setup when you went to AISO's iOS Auto-Provisioning URL http://mailsrv.aiso.net/config or http://mail.your-domain-name.com/config do the following: On your iOS device, open Settings > General. Scrol...
To set up an e-mail account for ANY domain follow these steps: Login to your control panel using the username and password you entered when you ordered. Click on the domain name under services, then go to e-mail accounts. After you have all the accoun...
The AISO Mail sync tools is for Microsoft Outlook 2003 and later. It provides a rich Outlook Collaboration with our e-mail servers. Once the client software has been installed, an Outlook profile will need to be either created or updated to allow you t...
SUMMARY This article explains how to configure an Android mobile device to use Funambol to synchronize contacts via the our e-mail servers SyncML synchronization service. DETAIL Funambol for the Android can be downloaded from the Android Market. The...
This page describes how to configure Eudora Pro to access your POP e-mail box. To configure your Eudora Pro email client please follow the below: 1. In Eudora select Options from the Tools pull-down menu. 2. Click the Getting Started category. For...
Go here to setup your e-mail program http://support.aiso.net/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=2&parentid=0 or follow the steps below: Setup email on Mozilla Thunderbird Step 1: Click on File > New > Account Step 2: Enter y...
If you are having trouble sending e-mail using Windows Mobile 6.1, please try applying this Microsoft hotfix to see if this fixes your issue. http://www.microsoft.com/downloads/details.aspx?familyid=d9d71b2e-d2dd-44f2-86e5-1e53aad7fb7a&displaylang=...
1. Pop before smtp - check your email account for new mail before trying to send email. This adds your IP address to a relayhosts file and allows any email to be sent from your IP address for up to 30 minutes. After 30 minutes you have to authenticat...
When using IMAP, Apple Mail.app can occasionally have problems displaying your messages properly. This occurs when the cached IMAP messages on your computer become corrupted. There are two ways to solve this. REBUILD THE MAILBOX 1. Select the mailbox ...
Port 25 BlockingMany ISPs are blocking what is called "Port 25" which is the port used to send e-mail. They are doing this to cut down on the amount of spam that is sent from their networks. All e-mail sent via the Internet is routed through the...
This is most likely because you are using POP3 along with webmail and POP3 email is stored on your computer within your email client. The server does not have communication with your program about what emails are sent within your email program installed o...
Yes, but we strongly recommend that you use other anti-virus software to protect you from viruses, spyware, and other potentially harmful applications. AISO.Net uses the antivirus software, to scan e-mails for viruses. You can obtain viruses in many diffe...
Using your spam filtering interface, would it be possible to block an IP range instead of just just blocking one IP address? Yes. Within the spam filter settings area, when your click Blacklist IP and it shows a single IP address such as 123.123.123.123,...
THE DEFAULT URL FOR THE AISO CALENDAR SERVER IS: http://mail.your-domain-name.com:8008/calendar You can connect to this server with many different CalDAV/iCalendar clients. Make sure to change mail.your-domain-name.com in the examples to your actual dom...
AISO.Net's spam e-mail filter system is made up of a combination of open-source software and custom-built technologies that, in testing, has shown to dramatically decrease the amount of junk e-mail your Inbox will receive. NOTE: THIS ARTICLE IS A HIGH L...
WHAT IS POP3 AND WHICH ARE THE DEFAULT POP3 PORTS Post Office Protocol version 3 (POP3) is a standard mail protocol used to receive emails from a remote server to a local email client. POP3 allows you to download email messages on your local computer an...
Any e-mail address you currently have in your "Whitelist" list, exempts e-mail from certain e-mail addresses from being spam filtered. These "whitelisted" e-mail addresses will automatically bypass greylisting, SpamAssassin, and all other junk filtering f...
Greylisting is the name of a method that is used to reduce the delivery of junk e-mail but allow legitimate e-mail messages to be delivered. Greylisting looks at the IP address of the sender and the recipient address. If the system does not recognize thi...
DNSBL stands for Domain Name System-based Blackhole List. A DNSBL lists IP addresses, usually those that have been observed by the list operator to send junk e-mails, that are used by applications to decrease the delivery of junk e-mails. These lists are...
A PTR record resolves an IP address to a fully-qualified domain name (FQDN) as an opposite to what A record does. PTR records are also called Reverse DNS records and are mainly used to check if the server name is actually associated with the IP address fr...
We have strict policies against spamming and bulk email. Users who Spam via email, newsgroups, etc., are not allowed on our services. If we receive complaints of spamming and bulk email, we will remove you from our network without refund. Please see our t...
The ports we support for accessing e-mail services are the following: Service: Port POP3: 110 IMAP: 143 SMTP: 587 HTTP: 80 (webmail access) CardDav: 8008 CalDav: 8008 SyncML: 8008 Secure POP3: 995 Secure IMAP: 993 (IMAP4 over SSL) Secure SMTP: 465 Secu...
You are receiving this problem because one of the two reasons below. If you get the error message "Recipient address rejected: Policy Rejection- Quota Exceeded." from your web app such as wordpress, joomla, drupal or other web based software on our web ...
SYMPTOMS Outlook downloads messages from a Post Office Protocol 3 (POP3) server again after it empties the Deleted Items folder even if you have both the Leave a copy of messages on the server and the Remove from server when deleted from Deleted Items o...
These error messages may occur when Outlook 2000, Outlook 2002 or Office Outlook 2003 cannot establish a connection with your e-mail server. Another instance of this error may occur when you try to send or receive an e-mail message in Outlook 2002.For mor...
This is likely because your ISP is blocking port 25. Many ISPs are now blocking traffic on port 25 not using their servers. You will have to contact your ISP and use the SMTP server provided by your ISP. You canchange in your email program the outgoi...
This error is most commonly caused by McAfee Antivirus, if you have McAfee running on your system then you can follow these steps. Procedure: Right-click on the McAfee System Tray icon → Select VirusScan Console… Double-click Access Protection. ...
This issue might occur and look something like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following addres...
If your emails keep getting returned with the message "Unrouteable Domain", then you have exceeded your hourly limit for outbound mail. There is a default limit on all accounts of 50 messages sent per hour. This is a policy to help control...
Two reasons the webmail auto complete may not work for the To or CC fields. 1. You have selected the Basic interface on the login screen. Please select either Advanced or Simple as the webmail interface to use. 2. You have invalid characters in the addre...
These new features will not cost you anything. Junk e-mail filtering is a free service to help protect our customers from unwanted junk e-mail and viruses.